The Leasing Consultant/Administrative reports to the Community Manager. As the initial contact between the public and the company, this individual strives to project the quality of our product. The Leasing Consultant/Administrative successfully leases apartments by meeting customer needs and takes an active role in marketing the property and the generation of traffic.

Responsibilities:

• Maintain high occupancy by demonstrating the value of the apartment property by using agreed upon sales practices to successfully leasing apartments.
  
• Aid in achieving financial goals by effectively qualifying prospective residents and verifying applications. Prepare lease documents and related paperwork. Update records as necessary.
  
• Promote positive, proactive resident relations by working to make the living experience, particularly the first and last impressions, of the highest quality.
• Acquaint the resident to our policies and procedures.
  
• Along with supporting the marketing function through recording accurate data on prospects and new residents, take a proactive role in shopping the competition and marketing. Work closely with the Community Manager and Assistant
• Manager to facilitate leasing.
  
• Contribute to the team effort by being aware of and relaying information regarding the property's general appearance and condition which could impact our ability to maintain a quality living environment and lease apartments.
  
• All Leasing Consultants are responsible for the maintenance and filing of their own paperwork.
  
• All applications must be completed in full and with the proper identification, and must be approved by the Community Manager prior to the resident moving in.
  
• Each day all consultants will walk-through at least three (3) vacant apartments to gain product knowledge. During this time, note any deficiencies to the apartment and grounds.
  
• Team effort includes the joint responsibility of keeping the leasing area clean at all times.
  
• Commissions will be paid monthly. Commissions will be paid only for leases with complete paperwork.
  
• Consistently follow the policies and procedures, and practice good communication skills with all members of the management team.
  
• Record all paperwork accurately. This includes the processing of maintenance requests and move-in paperwork.
  
• Working with resident concerns so they are handled quickly and efficiently with established procedures.
  
• Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.
  
• Project a professional image by meeting professional dress standards.
  
• Assist in collecting the rent on occupied rentals and move-in money on new rentals. Responsible for insuring the deposits are made on a timely fashion and the documentation is carefully made.
  
• Show only rent-ready units.
  
• Traffic logs are to be completed daily, listing all prospective traffic totals to be carried down to reflect the daily rentals.
  
• Guest cards are to be followed-up on within twenty-four (24) hours of the visit with the prospect. A "Thank-You" card to be sent immediately, and a follow-up within twenty-four (24) hours of the visit.
  
• Attend Company sponsored events that relate to the development of the team.
  
• Must be licensed and insured in order to drive for Company business.

Experience:

The Leasing Consultant/Administrative should have the following minimal skills:

• Ability to work with and understand persons of all ethnic and family backgrounds and understand the problems of residents.
  
• Ability to assist the Community Manager and Assistant Manager in the performance of their duties.
  
• Must demonstrate initiative, professionalism, integrity and exercise confidentiality in all areas of performance.
  
• Maintain work pace appropriate to given work load
  
• Be a team player