The Resident Sevices Technician - Level I reports to the Community Manager and The Resident Sevices Technician - Level IV. This individual supplements maintenance, landscape and management efforts to keep the property in a clean and orderly condition that will meet company standards and attract residents.

Responsibilities:

• Assists management in maintaining high occupancy by daily attention to the appearance of the vacant apartments and common areas.
• Daily cleaning of the laundry areas, pool areas, restrooms and other common areas.
• Daily cleaning of the leasing office and the model apartments.
• Painting and cleaning of vacant patios and touch-up cleaning of vacant apartments, as needed.
• Exterior painting and cleaning, as needed, including, but not limited to parking stops, curbs, etc.
• Participates in the upkeep of various facilities (pools, fixtures, drains, etc.) as directed by the RST IV or designated supervisor.
• Promotes positive, proactive resident relations by projecting a courteous, helpful attitude and lends an occasional helping hand toward residents while keeping management’s interests in mind.
• Contributes to the team effort by being aware of, and relaying information regarding the apartment community’s general appearance and conditions.
• Demonstrates initiative, personal awareness, professionalism, integrity and exercises confidentiality in all areas of performance.
• Projects a professional image by meeting uniform standards.
• Answers after-hour emergency calls as requested.
• Must posses a valid California Driver’s License and automobile insurance in order to drive Company vehicles.
• Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee’s home.

Experience:

• Works under direct supervison or minimal supervison
• Ability to work with and understand persons of all ethnic and family backgrounds
• Be able to comprehend and follow instructions
• Perform simple and repetitive tasks
• Maintain work pace appropriate to given work load
• Relate to others beyond giving and receiving instructions
• Be a team player